Telesphere Review
Telesphere, headquartered in Phoenix, Arizona, is one of the leading business VoIP providers in the country. The company offers carrier-grade performance and support for wire-line and mobile devices over its private IP multiprotocol label switching network, which is one of the largest of its kind. The cloud-based UcaaS services provided by Telesphere allows businesses of all sizes to enjoy the latest voice, video, data and collaboration features of a large enterprise system, but without the expense of complicated equipment.
Features
Along with the regular features you would expect from a business phone system, Telesphere has advanced features to help you simplify communication and boost productivity. By seamlessly integrating these powerful features with your existing programs, from Microsoft Outlook to custom CRM solutions, your business will save time and money with a unified communication system.
Advanced features include:
- Hosted backup and recovery – all data is kept safe and secure, and the recovery time is the fastest in the industry.
- Mobile connect – connect with your smartphone or tablet to maintain one identity.
- Virtual desktops – stay on top of business without being chained to your desk.
- Speak2Dial – a revolutionary voice recognition service for hands-free calling.
- Audio connect – fully hosted conferencing that allows an unlimited number of moderators and full reporting.
- Call recording – any calls can be recorded at any time. Recorded calls are archived for future reference.
- Call accounting – logs call history with detailed records.
- Managed firewall – all data is kept safe with a fully managed firewall that includes an auto-failover.
- Fax mail – send and receive faxes by email.
- Visual voice mail – voice messages are transcribed into text and sent to your email inbox.
- Web connect – with a click of a button, you can connect with team members anytime, and from anywhere.
Customer Support
Telesphere offers all the customer support you will ever need. Online resources include a complete learning center, FAQ section, video tutorials, user guides and ticket support. You can also call the company anytime, twenty-four hours a day, seven days a week.
Packages
The Complete Package
- Hassle free connectivity from one provider – this package includes a VoIP phone system, unlimited internet and a private IP connection, all with just one bill.
- No expensive equipment to buy and no maintenance contracts.
- Connect offices from around the country with simple 4-digit dialing. Long distance calls between offices is free.
- Simultaneous ring, remote calling and call forwarding.
- A secure, power-protected environment with built-in redundancy to prevent any interruption to your service.
The Select Package
- Web control and 24/7 support.
- Time saving functions like web click-to-dial, unified messaging and instant group calls.
- Connect offices from around the country with simple 4-digit dialing. Long distance calls between offices is free.
- A secure, power-protected environment with built-in redundancy to prevent any interruption to your service.
The Fusion Package
- Time saving functions like web click-to-dial, unified messaging and instant group calls.
- Simultaneous ring, remote calling and call forwarding.
- Connect offices from around the country with simple 4-digit dialing. Long distance calls between offices is free.
- A secure, power-protected environment with built-in redundancy to prevent any interruption to your service.
Pros
Telesphere helps your business break free from the hassle of complicated communications hardware and expensive maintenance with a cloud-based solution. From completely hosted PBX technology to private SIP trunking by way of an existing PBX solution, the company provides a dynamic solution for businesses of all sizes.
The Telesphere advantage:
- Operate in the cloud – with Telesphere, you are provided with a hassle free, premium voice and data service that connects you with any office in the country. The need for confusing servers and expensive support staff are eliminated.
- Simple business solutions – cloud based services are more secure because all data is stored in a redundant, fully protected environment. All of the cumbersome technology is taken care of for you, so you can spend time growing your business.
- Security – Telesphere uses a completely private IP network to transport your communications. This means you never have to worry about the unreliability or vulnerability of a public internet connection.
- Scalability – Telesphere keeps everything simple with excellent customer service and convenient per user pricing. Whether you have ten users or a thousand, you can get fully hosted voice and data services, advanced features, required equipment and around the clock support for a price you can afford.
Cons
You can’t find pricing details online. You have to call or send a support ticket to get a price for the packages.
Conclusion
Telesphere provides everything your business needs to function more efficiently. It is a large company with offices all over the country, and with twenty four hour support, you are never left hanging. However, it would be nice to have some idea of how much the service costs.
